Support
Stuck on something? Start here, or email us - we read every message.
My workouts aren't showing on my other device
Make sure you're signed in with the same account on both devices and that both are online. The connection icon at the top of every tab shows whether Gym Book's server can be reached; tap it for details. Profile › Data › Sync shows anything still waiting to upload, with Sync now.
I forgot my password
On the sign-in screen tap "Forgot password?" and we'll email you a code to set a new one. If you signed up with Google, sign in with the Google button instead.
How do I switch between kg and lbs?
Go to Profile › App settings › Units and pick kg or lbs, separately for the weights you lift and your body weight. Everything you've logged is shown in the new unit; nothing is lost.
Can I change or regenerate my plan?
Yes. Open the plan on the Plans tab to edit days and exercises, chat with the AI coach to adjust it, or build a new one with the + button.
How do I get my data out?
Go to Profile › Data › Export data. Workouts and plans export as CSV (which Gym Book can import again), food, body measurements and calories burned as spreadsheet CSVs, or everything at once as a backup file.
Contact us
Email yskudilov@gmail.com. It helps to include your device (e.g. Pixel 8, iPhone 15, Windows 11), the app version from the Profile tab, and what you were doing when the problem happened.
Looking for your data rights? See the privacy policy or delete your account.